Privacy Policy

1. Introduction

This Privacy Policy describes how Omuzbox ("we", "us", "our") collects, uses, stores, and protects personal information when you visit our website, submit a trial lesson request, or use our online English learning services.

By using our website or submitting your data, you acknowledge that you have read this Policy.

2. Data controller

Omuzbox

Registered address: 8 The Green STE B, Dover, Kent County, DE 19901, United States

Email: info@omuzbox.com

WhatsApp: +48 576 541 989 · Telegram: @omuzboxss

3. Information we collect

Information you provide: name, email address, phone number, optional promo code, and any message you send us when booking a trial lesson or contacting support.

Automatically collected data: browser type, device information, IP address, pages visited, referral URL, language preference, and cookie identifiers.

Marketing data: when enabled, we use Meta Pixel and related technologies to measure ad performance. This may include event data such as page views and form submissions.

4. How we use your information

To respond to trial lesson requests and schedule lessons.

To communicate about your account, lessons, payments, and support requests.

To improve our website, services, and customer experience.

To measure and optimize marketing campaigns, where permitted by law and your settings.

To comply with legal obligations and protect our rights.

5. Legal bases for processing

We process personal data based on: (a) your consent (e.g. marketing, trial form submission); (b) performance of a contract or steps prior to entering a contract; (c) our legitimate interests in operating and improving our business; and (d) compliance with legal obligations.

6. Cookies and analytics

We use cookies and similar technologies for essential site functionality, language preference, and analytics.

You can control cookies through your browser settings. Disabling cookies may affect some features.

When Meta Pixel is active, Meta may receive event data according to Meta's own privacy policy.

7. Sharing with third parties

We do not sell your personal data.

We may share data with service providers who help us operate the website, send emails, process forms, host infrastructure, or run analytics — only as needed and under appropriate safeguards.

We may disclose information if required by law, court order, or to protect the safety and rights of users and our company.

8. Data retention

We retain personal data for as long as necessary to provide services, handle inquiries, meet accounting and legal requirements, and resolve disputes.

Trial form data is typically retained while you remain a prospect or active student, unless you request deletion earlier.

9. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, and to withdraw consent where processing is consent-based.

To exercise your rights, contact info@omuzbox.com. We will respond within a reasonable time as required by applicable law.

10. Children's privacy

Our services may be used by minors only with involvement and consent of a parent or legal guardian.

If you believe we collected a child's data without proper consent, contact us and we will take appropriate steps.

11. International users

If you access our services from outside the United States, your information may be processed in the United States or other countries where our providers operate.

We take reasonable steps to protect data in accordance with this Policy.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Continued use of the website after changes constitutes acceptance of the updated Policy.

13. Contact

Questions about this Privacy Policy: info@omuzbox.com

Mailing address: 8 The Green STE B, Dover, Kent County, DE 19901, United States